1. Warranty Coverage
DrBash provides a Limited Manufacturer’s Warranty covering defects in materials and workmanship under normal and intended use of our products.
This warranty applies only to the original purchaser and is valid from the date of purchase.
2. Warranty Period
All eligible DrBash products are covered for 12 months from the original date of purchase, unless otherwise stated on the product page.
3. What Is Covered
This warranty covers manufacturing defects only, including:
- Structural or functional defects in the product
- Faulty components or mechanisms
- Manufacturing defects in fabric, stitching, or materials (if applicable)
- Missing parts upon delivery (must be reported within 7 days of receiving the item)
4. What Is Not Covered
This warranty does not cover:
- Damage caused by misuse, accidents, or improper handling
- Normal wear and tear (scratches, fading, cosmetic damage, etc.)
- Unauthorized repairs or modifications
- Damage caused by improper use or failure to follow instructions
- Loss or theft of the product
5. How to Make a Warranty Claim
To submit a warranty claim, please contact us with the following details:
- Order number or proof of purchase
- Clear photos or videos showing the issue
- A short description of the problem
Email: info@drbash.com
Our team will review your request and respond as soon as possible.
6. Warranty Resolution
If your claim is approved, we will provide one of the following solutions based on the issue:
- Replacement of defective parts
- Repair service (if applicable)
- Product replacement (subject to availability)
7. Warranty Limitations
- This warranty is non-transferable
- Coverage applies only to purchases from authorized sellers
- The company’s liability is limited to the repair or replacement of defective items only
8. Customer Acknowledgment
By purchasing and using DrBash products, the customer confirms that they have read, understood, and agreed to this warranty policy.
